To the entire Meadows Cat Hospital Feline Family:
We are open and are still a full service veterinary hospital. Currently we are seeing routine, urgent care, emergency, urgent surgical, boarding and retail (food and medicine) pickups. We are fully supplied, we are well and have implemented minor but effective service changes to protect you. See below for more information...
"As many of you have noticed, we have taken decisive measures to ensure the safety of our cat hospital and the pet parents that visit it. This has included increased use of disinfectants before, during and after client visits and disinfection of our retail items, etc. Many of our clients are of at-risk populations and we are treating your safety as though you were all family members who are at risk. As of now, no employee has had symptoms or tested positive for the COVID-19 virus and we intend on that continuing to be the case. These, unfortunately, are exceptional times and we do have clients (as do many other businesses) that have tested positive or have had close contact with those that have been confirmed positive.
****We anticipated this day and have planned accordingly (drawing upon over 20 years in biotechnology and 14 years in veterinary medicine to formulate a comprehensive strategy to continue operations while minimizing risk) and have supplies to continue operations for the months to come but going forward, starting on Tuesday, March 17th, we will no longer see in-room routine appointments or conduct in-person medicine or food transactions.****
While we will continue to provide full services (as long as we can safely do so), all appointments (in-room exceptions will be made for end of life or euthanasia concerns) will be based on a drop-off model and all retail transactions will be phoned in, paid over the phone and picked up outside the hospital. Discussions, conversations and transactions will occur by phone or digital means (which may include e-mail, phone, Facetime or video conference). We plan on having both full urgent care and routine services available on our normal days of operation, Monday through Saturday. We truly believe the disruption to your experience should be minimal with no compromises in patient care.
We kindly ask that any client exhibiting any symptoms of any illness consistent with COVID-19, the flu or the common cold please refrain from entering the facility. Call us and we will assist you. Likewise, we are employing mandatory screening and reporting of any symptoms (of any illness) for all of our employees. Also, if you do come into the hospital for any services, please respect the space (ideally six-feet +) of our fellow clients and employees consistent with CDC recommendations for social distancing.
In the 30 year history of Meadows Cat Hospital, our compassionate and exceptional clinicians have striven to push feline medicine forward in the community and our measured response to this crisis needs to be in line with our medical philosophies. If we are sick or you are sick, it jeopardizes our beloved fur babies’ health care and this is our overall plan to continue this tradition in this time of adversity. We are not panicking, and we are not sick but this is the most measured plan to ensure that you, your families and our employees are responsibly protected by our policies.—Protecting your kitties and your families like we would our own families cuts to the core of our ethos as Issaquah, Bellevue, Sammamish and Renton’s only family-owned and operated veterinary hospital.
Thank you for support and understanding and with love to you all!"
Dr. Laura L. George and Dr. Nicholas P. George and the entire team of Meadows Cat Hospital